At Samer Tailoring, we respect your privacy and are committed to protecting it. This policy outlines how we collect, use, and safeguard the information you provide when using our website.

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Collection of Personal Information

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We collect personal information that you provide to us when using our website, such as:

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• Full Name: To identify you and provide a personalized service.

• Email Address and Phone Number: To communicate with you regarding your orders or inquiries and link them to your database.

• Location and Personal Address: To receive and deliver your specific orders.

• Your Body Measurements: To work on your custom-made garments and alterations.

• Your Style Preferences: To help us tailor your clothes to meet your satisfaction.

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What sets us apart is that we do not collect any financial data about you, as we operate with payment on delivery or via "Click."

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Use of Information

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We use the information we collect for the following purposes:

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• Processing Orders: To fulfill your orders and provide the requested services.

• Communication: To respond to your inquiries, suggestions, or complaints.

• Service Improvement: To enhance our website and user experience based on your feedback.

• Building a Personal Database Account: To store your measurements and review them while working on your garments and updating them.

• Delivery Service: To pick up your orders from your personal address and deliver them to you with ease.

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Sharing of Information

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We do not share your personal information with third parties except in the following cases:

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• Service Partners: We may share your information with our partners who provide dry cleaning services to ensure service quality.

• Legal Compliance: If required by law or to protect our legal rights.

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Information Protection

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We are committed to protecting your personal information. We take all necessary security measures to prevent unauthorized access or disclosure of your information.

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User Rights

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You have the right to access, correct, or request the deletion of your personal information that we hold. You can do so by contacting us through the available communication channels on our website.

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Cookies

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We may use cookies to enhance your browsing experience on our website. You can adjust your browser settings to control the use of cookies.

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Privacy Policy Updates

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We may update this policy from time to time. We will post any changes on this page, so we recommend reviewing it periodically.

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Contact Us

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If you have any questions about this privacy policy or if you would like to exercise your rights, you can contact us via email, phone, or the contact form on the "Contact Us" page.